SHIPPING AND RETURNS

Shipping Policy

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​Orders are shipped within 5-10 days.

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Standard shipping for all items. Shipping rates are calculated at checkout. FREE standard shipping for orders over €200.
The arrival time depends on the provider (1-3 weeks). The provider may vary depending on the destination, all parcels have a tracking number.

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Express shipping worldwide for all items is available at request.
Arrives in 3-5 business days. The provider may vary depending on the destination, all parcels have a tracking number.

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Refund Policy

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If you're not happy with the quality of the item you received or if it arrived damaged, it's possible to exchange it or get a refund. The return for the item must be initiated within 14 days of delivery, and it should be posted back in the same condition it was received.

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Please note that original pieces are not eligible for return. Original polaroids and emulsion lifts have their own flaws and imperfections that are distinctive traits of old Polaroid film. However, if the item arrives damaged, please contact me immediately.

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The buyer is responsible for the return shipping charges and will not be reimbursed for the original shipping cost. Any international customs duties and taxes will not be refunded. Returns of customized or made-to-order items are only possible if they arrive damaged. In this case, please contact me with photographs of the damaged item(s) as soon as possible.

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If you are a consumer based in the EU, you may have additional rights regarding returning items. In this case, you will be entitled to choose either the Consumer Rights Directive (CRD) or the seller's policy for returning a particular item.

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